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Terms of Service

Article 1 (Purpose)

These terms and conditions are intended to define the rights, obligations, and responsibilities between KKIRI Co., Ltd. (hereinafter "Company") and users regarding the use of the global communication service KKIRI (hereinafter "Service").

Article 2 (Definitions)

  • "Service" means the online communication platform including 1:1 chat, group chat, open chat, AI-based real-time translation, and user-created emoticon features.
  • "User" means a member who agrees to these terms and uses the Service.
  • "Content" means all information including messages, images, videos, files, profile information, and emoticons that users transmit, post, or upload within the Service.
  • "Emoticon" means the feature of using images (JPEG, PNG, WebP, GIF, HEIC, BMP, TIFF) uploaded by users as a means of message expression, and constitutes user-generated content (UGC).
  • "Open chat" means a group chat room that third parties can view or join through search.

Article 3 (Posting and Amendment of Terms)

  1. The Company provides the terms so that users can view them on the sign-up or login screen and allows them to be viewed at any time through the service's My Page or linked screens.
  2. The Company may amend the terms within the scope that does not violate relevant laws.
  3. When amending the terms, the Company shall specify the effective date and reason for the amendment and announce in advance. For general changes, the Company shall announce from 7 days before the effective date; for changes unfavorable to users or significant changes, from 30 days before the effective date through in-service notices and required-reading screens. If a user does not expressly refuse by the day before the effective date of the amended terms, the Company may deem the user to have agreed to the amended terms.
  4. If a user does not agree to the application of the amended terms, the amended terms cannot be applied to that user, and the user may terminate the agreement. However, if there are special circumstances under which the existing terms cannot be applied, the Company may terminate the agreement. If the agreement is terminated, the provisions on service termination or account withdrawal shall apply.
  5. These terms are based on the Republic of Korea; some provisions may be applied differently or excluded depending on the user's country of residence or that country's laws.

Article 4 (Formation of Agreement)

  1. Governing law
    By agreeing to these terms and related policies at login, the user agreement is formed, and the laws of the Republic of Korea apply regardless of conflict of law provisions.
  2. Consent to personal information and notices
    All information provided by users to the Company is subject to the Company's Privacy Policy regarding the collection and use of personal information. By using the Service, users agree to the collection and use of personal information in accordance with relevant laws, and the Company may send service-related notifications and informational messages in-app or via push notifications as part of providing the Service.
  3. The Company may refuse or terminate the agreement in the following cases.
  • Use of another person's information or false information
  • Access through abnormal means
  • History of service abuse or fraudulent use
  • Other cases where the Company reasonably determines that providing the Service is inappropriate
  1. Age restriction
    This Service is only available to users aged 13 or older. If a user is confirmed to be under 13, the Company may terminate the agreement or restrict use of the Service without prior notice.
  2. Applicable laws in certain countries
    Users in certain countries such as the United States, the European Union, and Japan may be subject to additional conditions under applicable laws (GDPR, CCPA, APPI, etc.) regarding the Company's collection and processing of personal information and protection of rights. See the Privacy Policy for details.

Article 5 (User Obligations)

  1. Users shall not engage in any of the following acts.
  1. Infringement of intellectual property rights, portrait rights, rights of reputation, privacy, or other rights of the Company or third parties
  2. Posting or distributing illegal content or content contrary to public order (obscenity, hate speech, discrimination, etc.)
  3. Using the Service for illegal purposes or purposes outside its intended use
  4. Using another person's account or gaining unauthorized access through account sharing or proxy use
  5. Selling, renting, or distributing content or accounts for commercial purposes without the Company's consent
  6. Spam, promotion, forced messaging, or other acts that interfere with or cause discomfort to others' use of the Service
  7. Using the Service in a manner that interferes with, disrupts, or restricts other users' use, causes negative impact, or damages, disrupts, overloads, or impairs the Service
  8. Acts that compromise the security of the Service
  9. Using robots, spiders, crawlers, scrapers, or other automated means or interfaces not provided by the Company to access the Service or extract data
  10. Reverse engineering any part of the Service, circumventing or bypassing measures designed to prevent or limit access to the Service's scope, content, or code, or attempting to discover source code
  11. Downloading the Service's content and any information contained therein except where expressly permitted by the Service
  12. Developing user content or third-party apps that interact with the Service without prior written consent from the Company
  13. Recommending or promoting illegal or unauthorized use of the Service or violation of these terms
  1. Users shall faithfully comply with these terms, relevant laws, and operating policies provided by the Company; violation may result in use restrictions, account deletion, or other disadvantages.
  2. Users shall use reliable devices when using the Service and manage their account and information securely; the Company is not liable for damage caused by negligence in management.

Article 6 (Company Obligations)

  1. Continuity and stability of service provision
    The Company has a duty to provide a continuous and reliable Service so that users can use it stably. To this end, the Company actively takes technical measures for system security, error prevention, and incident response.
  2. Protection of personal information
    The Company protects users' personal information in accordance with relevant laws and the Privacy Policy and does not provide or share it with third parties without user consent. Matters related to the protection of personal information are governed by the Company's Privacy Policy.
  3. Protection of content and copyright
    The Company protects the copyright and other intellectual property rights of content and software provided within the Service and strives not to infringe users' rights. However, copyright in content uploaded by users belongs to the users, and the Company may use such content for operational purposes such as promotion, marketing, and service improvement only with prior user consent. Such consent is obtained through a separate explicit process.
  4. Transparency of advertising
    The Company may display advertisements in connection with future operation of the Service and shall clearly distinguish them so that users are not confused. For partner or third-party services, the terms and policies of the relevant platform apply.
  5. Respect and reflection of feedback
    Opinions, suggestions, and feedback voluntarily provided by users may be reflected in service improvements, and the Company strives to review them in good faith and reflect them within a reasonable scope.
  6. Overseas data processing and safeguards
    The Company may use servers and external processors located in third countries (e.g., the United States) for global service operation and applies safeguards in accordance with relevant laws (GDPR, CCPA, APPI, etc.).

Article 7 (Content of the Service)

  1. The Company provides users with the following features.
  • 1:1 chat
  • Group chat
  • Open chat
  • AI-based real-time translation
  • User-created emoticon feature
  1. The Company operates the Service based on a cloud environment (including servers in the United States) for stable provision. However, the Company is not liable for service interruption, delay, or data loss due to causes beyond the Company's reasonable control, such as cloud provider failure, network issues, or access restrictions under national policies.
  2. The Company may add, change, discontinue features or change the technical structure for service quality improvement and operational efficiency, and the manner in which some features are provided may change as a result.

Article 8 (Open Chat Public Nature and Responsibility)

  1. When the creator enables search at the time of creating an open chat room, third parties may view or join through the search function.
  2. Users must be fully aware that content posted in open chat may be publicly exposed and shall post content under their own responsibility.
  3. Content posted in open chat may be saved, captured, recorded, or redistributed by other users, and the Company has no duty to technically control such voluntary acts between users.
  4. The Company does not generally intervene in disputes between users regarding public content, except for cooperation duties under relevant laws.

Article 9 (Nature and Limitations of AI Translation)

  1. The translation feature within the Service is processed by an automated AI system and is provided by mechanically converting the text entered by the user.
  2. Translation results are for reference only; meaning distortion, context errors, mistranslation, etc. may occur.
  3. The Company does not guarantee the accuracy, completeness, or reliability of translation results and is not liable for damage arising from reliance on them.
  4. The Company does not currently use users' chat data for AI model training or external model improvement.

Article 10 (Responsibility for User Content and Emoticons)

  1. Emoticons are a feature that uses image files uploaded by users as a means of message expression and constitute user-generated content.
  2. Users bear full responsibility for all content they upload or post to the Service.
  3. Users warrant that uploaded content does not fall under any of the following.
  1. Content for which the user does not hold lawful rights
  2. Content that infringes the copyright, trademark, portrait rights, publicity rights, or other rights of third parties
  3. Illegal, obscene, violent, discriminatory, or hateful content
  4. Content for election campaigning, political campaigns, or commercial promotion
  1. The Company functions as a neutral platform that does not pre-screen content uploaded by users. However, when a report is received or illegality or terms violation is suspected, the Company may review the content within a reasonable period and take measures such as deletion or access restriction.
  2. Users who repeatedly violate the terms or infringe rights may be permanently restricted after progressive sanctions.
  3. If the Company incurs damage or receives claims or lawsuits from third parties due to a user's violation of the terms, the user may be required to compensate the Company for such damage to the extent permitted by relevant laws.

Article 11 (Scope and Limitations of Emoticon Feature)

  1. Emoticons are only available within the account of the user who uploaded them; download or direct sharing outside the Service is not provided.
  2. The Company may remove or alter metadata of uploaded images for privacy and security.
  3. Emoticons are managed on a per-account basis, and the Company may set or change limits on the number of uploads, capacity, file format, etc. as technically or operationally necessary.
  4. Users shall not use the emoticon feature in a manner that disrupts normal operation of the Service or excessively uses system resources.

Article 12 (Account Sanctions and Restrictions)

  1. Measures for violation of operating policy
    The Company may restrict use of the Service, including warning, feature restriction, temporary suspension, or permanent suspension, without prior notice when any of the following applies.
ViolationSanction
Community order violations such as profanity, indecency, hate speech1st: Warning
Intellectual property infringement, spamming, impersonation2nd: 7-day account suspension
Clear illegal activity, fraud, criminal conduct3rd: 30-day account suspension
Other acts that violate user obligations specified in the terms4th: Permanent account suspension and deletion
  1. Emergency sanctions
    For serious violations requiring prompt response as set forth below, the Company may suspend the account or delete content without prior notice and may notify afterward.
  1. Harmful content targeting minors
  2. Hacking attempts or system security breach
  3. Legitimate deletion request from a rights holder
  4. Clear criminal conduct or equivalent serious violation
  1. Objection and restoration procedure
    Users may file an objection regarding sanctions through customer service, and the Company will review and respond within a reasonable period.
  2. Re-registration restriction
    Users whose accounts have been permanently suspended may be restricted from re-registering. The Company may take technical measures to prevent fraudulent use within the scope permitted by relevant laws for the safe operation of the Service.

Article 13 (Content Retention and Deletion)

  1. Even when a user deletes content such as chat or emoticons, related data may be retained for up to 30 days for dispute response and legal compliance.
  2. When a user deletes their account, data associated with the account is completely deleted 30 days after the deletion request.
  3. The Company does not guarantee recovery of deleted content or accounts, and users are responsible for backing up important data separately.

Article 14 (Company Intellectual Property)

  1. Rights to trademarks, logos, UI design, software, service structure, and all content and technical elements of the KKIRI service belong to the Company or the rightful owner.
  2. Users shall not infringe such intellectual property by reproducing, distributing, modifying, transmitting, displaying, or creating derivative works without prior written consent from the Company.
  3. Use of the Service under these terms grants users only a limited, non-exclusive license to use the Service and does not transfer any rights in the Company's intellectual property.

Article 15 (Marketing Use of User Content)

  1. Rights to content that users post or upload to the Service belong in principle to the respective user.
  2. The Company may use such content for promotion, marketing, or service introduction only with the user's prior explicit consent.
  3. Such consent is obtained through a separate explicit process, and content is used only within the scope of the user's consent.
  4. The Company applies technical and administrative measures in accordance with relevant laws to protect users' personal information.

Article 16 (Security and Limitation of Liability)

  1. The Service does not provide end-to-end encryption.
  2. The Company takes reasonable technical and administrative safeguards to maintain the stability and security of the Service. However, the Company is not liable for service interruption, delay, or data loss due to causes beyond the Company's reasonable control, including the following.
  1. Cloud service provider failure
  2. Network environment issues
  3. Access restrictions under national policies
  4. Force majeure such as natural disasters or war
  1. Users must manage their account information and access means securely; the Company is not liable for damage arising from negligence in management.

Article 17 (Future Paid Services and Advertising)

  1. The Company may introduce paid features or an advertising-based model for the Service.
  2. When paid features are introduced, key terms such as pricing, payment methods, and refund policy will be clearly disclosed in advance.
  3. In-app purchases follow the policies of each app store (Apple App Store, Google Play, etc.), and matters related to payment and refunds may be governed primarily by the relevant store's policy.
  4. When advertising is displayed, the Company clearly distinguishes it from general content so that users are not confused.

Article 18 (Dormancy and Account Deletion)

  1. If a user has no record of using the Service for 3 years, the Company may convert the account to dormant status or delete it automatically.
  2. When automatic deletion is scheduled, the Company will notify the user in advance to the extent possible.
  3. Accounts and data that have been automatically deleted may not be recoverable.

Article 19 (Disclaimer)

  1. The Company does not generally intervene in disputes between users, except for cooperation duties under relevant laws.
  2. The Company is not liable for damage arising from the public nature of open chat, possible errors in AI translation, or content uploaded by users, unless the Company has acted with intent or gross negligence.

Article 20 (Use Abroad and Governing Law)

  1. These terms are interpreted and applied in accordance with the laws of the Republic of Korea.
  2. Disputes arising in connection with the use of the Service shall be subject to the exclusive jurisdiction of the Seoul Central District Court of the Republic of Korea.
  3. Class actions are not permitted to the extent permitted by relevant laws, and disputes are resolved individually.
  4. Additional consumer protection provisions may apply to users in certain countries such as the European Union, the United States, and Japan under mandatory provisions of those countries; matters related to personal information protection are governed by the Privacy Policy.

Supplementary Provisions

  1. These Terms of Service take effect from February 28, 2026.
  2. The terms may be amended through advance notice when laws change, the service changes, or technical requirements arise.
  3. Some provisions may be added or limited in application depending on mandatory provisions of the user's country of residence.