Q.
How can I delete my account?
A.
You can do this in the KKIRI mobile app through [My Page] -> [My Info Settings] -> [Delete Account]. Once deleted, your data, chats, shared documents, and files cannot be restored.
Frequently Asked Questions
Log in / Sign up
Q.
I forgot my password.
A.
Use the password reset option on the login page to verify your email and set a new password.
Q.
Can social accounts also set a password?
A.
Yes. After email verification, social accounts can also set a password and use email login.
Using the service
Q.
How do I add friends?
A.
You can share your profile link or add friends from the profile of someone you recently chatted with.
Q.
What are chat folders?
A.
Chat folders let you organize chat rooms by category such as work, friends, or family so you can find conversations faster.
Q.
How do I contact support?
A.
Use the Contact Us page in the support center to send an email inquiry. We will respond in order.